Is Connecting AI to Your Finances a Good Idea?
Hold on. You connected ChatGPT to your bank?
I get the appeal. Wouldn’t it be great to push a button and ask, “Where did all my money go?” This spring, OpenAI allowed ChatGPT users to link their financial accounts so the chatbot can answer exactly that.
The connection runs through a data “aggregator,” a company that sits between your bank and the app. Plaid is the best known. There’s also MX, Finicity, Yodlee, and others. If you use a budgeting app like YNAB, it may quietly switch between them behind the scenes. Older connections had you hand over your bank login, a method called “screen scraping.” Newer ones link directly to your bank, which is more secure.
Either way, before you click “connect,” three things are worth thinking through.
1. Your data goes somewhere.
Eva Velasquez, CEO of the Identity Theft Resource Center, advises against linking any financial accounts to an AI agent. Her reason: “Right now, the technology is too new. The data sharing implications are still unknown. It’s just not something we’re going to recommend.”
Separately, a Stanford review of a sampling of major AI companies’ privacy policies found that all of them use chat data to train their models by default, and some retain it indefinitely.
Ridhi Shetty, senior policy counsel at the Center for Democracy and Technology’s Privacy & Data Project, said, “Even if ChatGPT’s new feature doesn’t access full account numbers or have the ability to make changes to financial accounts, the financial information it does collect can reveal deeply personal details about a person’s life, habits, vulnerabilities, and relationships.”
It’s concerning to think that if we attach our banking information to AI, it could start using that information for…who knows what purpose. Recently, OpenAI confirmed that its own AI agents “went rogue and probed US government websites this summer” without anyone telling them to.
That’s a small sampling. AI is exponentially getting savvier and we’re struggling to keep up with guard rails. Connecting AI to your bank is like handing a stranger your car keys and hoping you don’t get any dents.
2. Confident isn’t the same as correct.
AI models are like that person you met at a party who can talk for 20 minutes on a topic they know nothing about, but they say it with such absolute conviction that you almost believe them. In the tech world, this phenomenon is called hallucination. In one study, the financial technology firm Saturn tested 18 popular AI models on 121 money questions. More than half the answers were wrong or incomplete. On harder questions, some models gave incorrect advice 99% of the time.
A new NerdWallet survey finds nearly a third of Americans who followed financial advice from an AI chatbot say it actually hurt their money situation and caused them to lose money.
3. The real problem is awareness.
Most people don’t know where their money goes. They spend and hope there’s enough left at the end of the month.
What changes lives is deciding what really matters, and funding that first. It’s knowing where your money is going, giving every dollar a job, all the way down to zero.
AI can tell you what happened. It can’t decide what matters to you. And if you outsource the looking, you will lose the very awareness that drives change.
So, is it a good idea?
Short answer: NO. AI is brand new and there just aren’t enough guardrails to keep your information safe. And how good is the advice if it gets it wrong half the time?
If you want AI’s help, keep your questions general, use rough ranges instead of exact figures, and double-check what it tells you. Never share Social Security or account numbers.
It’s no secret I’m selling the Kool-Aid here. But we’re becoming less and less aware of where our money goes. Forget AI for a minute. Think about Zelle, Amazon, and Venmo. Do you know where all those transactions went? Did you plan for them ahead of time?
It’s time to start paying attention. Let’s connect and I can guide you through how to create your own spending plan.
References
- ID Theft Center – The Weekly Breach Breakdown: Personal Finance AI – The Risk of Syncing AI to Accounts
- Stanford Report
- The Record: Experts warn of privacy risks as AI firms look to connect to financial accounts
- The Actuary: Most AI financial advice found to contain errors
- Nerd wallet: Data: Americans Are Using Chatbots for Financial Advice. Risky or Rewarding?
- Yahoo Finance: ChatGPT can now see your bank account. Is it worth the risk?
- CNN: Rogue OpenAI agents targeted three separate US government websites